At Al Noor Mall, we strive to provide our customers with the best shopping experience and high-quality products. Please note that we follow a strict No Refund Policy. By purchasing from our website, you agree to the following terms:

1. No Refunds

• All sales made on Al Noor Mall are final and non-refundable.
• We do not issue refunds for any product or service once the order is confirmed and payment is received.

2. Exchange Policy (If Applicable)

• Products can only be exchanged in case of manufacturing defect or wrong item delivered.
• Exchange requests must be made within 48 hours of delivery, along with unboxing video and proof of issue.
• The product must be unused, in original packaging, and with all tags intact.

3. Non-Exchangeable Items

• Items such as innerwear, accessories, clearance sale products, and personalized/customized items cannot be exchanged under any circumstances.

4. Order Cancellation

• Once an order is placed, it cannot be cancelled.
• Please review your cart carefully before making the payment.

5. Customer Responsibility

• Customers are responsible for providing the correct shipping details at the time of checkout.
• Al Noor Mall will not be responsible for undelivered packages due to incorrect or incomplete addresses.

6. Acceptance of Policy

By purchasing from Al Noor Mall, you acknowledge and agree to our No Refund Policy.

For any questions or concerns, please contact our support team at:
📧 help@alnoormall.com